Legal

Privacy Policy

This Privacy Policy explains how Hera Cool Service ("we", "us") handles information shared by visitors to this website and by customers who contact us for AC repair, servicing, gas refill or installation support.

Information We Collect

When you contact us through the booking form, call or WhatsApp, we may receive information such as your name, phone number, area, AC type and a description of the AC problem you are facing. This information is provided directly by you.

How We Use Information

Information you share is used to understand your AC service request, get in touch with you, and coordinate a technician visit to your area. We do not use this information for any purpose unrelated to responding to your enquiry.

Booking Form & WhatsApp

This website's booking form is a static form. When submitted, it opens WhatsApp with the details you entered, pre-filled as a message for you to review and send to us. The website itself does not store form submissions on a server.

Cookies & Local Storage

This website uses your browser's session storage only to remember that the service popup has already been shown to you during your visit, so it does not appear repeatedly. No personal information is stored through this mechanism.

Third-Party Services

Links to WhatsApp and Google Maps on this website will take you to those respective platforms, which have their own privacy policies governing how they handle your information.

Information Sharing

We do not sell or rent the information you share with us to third parties. Information is used solely to respond to and fulfil your AC service request.

Contact Us

If you have questions about this Privacy Policy, you can reach Hera Cool Service at +91 99204 68012 or visit us at Ganesh Nagar, Link Road, Kandivali West, Mumbai.

Changes to This Policy

This Privacy Policy may be updated from time to time. Any changes will be reflected on this page.